Undo End User License Agreement
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IMPORTANT-READ CAREFULLY: BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE,
YOU AND THE BUSINESS ENTITY YOU REPRESENT AGREE TO BE BOUND BY THE TERMS OF
THIS END USER LICENSE AGREEMENT ("EULA"). IF YOU DO NOT AGREE TO THE TERMS
OF THIS EULA, YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE. PLEASE
NOTE THAT WE MAY UPDATE THE EULA AT ANY TIME WITH OR WITHOUT NOTICE, AND
YOUR USE OF THE SOFTWARE AFTER WE HAVE POSTED THE UPDATED EULA WILL
CONSTITUTE YOUR CONSENT TO THE UPDATE. YOU SHOULD CHECK THE undo.io WEBSITE
FROM TIME TO TIME FOR UPDATES.
This End User License Agreement (the "EULA") for the Software is hereby
entered into and agreed upon by You and the business entity you represent
(collectively, "you" or "Licensee") and Undo Limited, a company registered
in England and Wales, number 05494036 ("Licensor").
EVALUATION LICENSE: If you are licensing the Software for evaluation
purposes, your use of the Software is only permitted for the period limited
by the Software License Key. Notwithstanding any other provision in this
EULA, an Evaluation License of the Software is provided "AS-IS" without
support or warranty of any kind, expressed or implied.
UNPAID LICENSE: If you are licensing the Software on an unpaid basis, your
use of the Software is only permitted for the period limited by the Software
License Key. Notwithstanding any other provision in this EULA, an Evaluation
License of the Software is provided "AS-IS" without any warranty of any
kind, expressed or implied, and without any indemnity. Support may be
provided by Licensor in its discretion and no response time is guaranteed.
To the maximum extent permitted by applicable law, Licensor shall have no
liability for any damages however characterized.
1. DEFINITIONS
1.1 "Documentation" means, collectively, the operation instructions, release
notes, user manuals and/or help files and training materials for the
Software in electronic or written form.
1.2 "Software" means software products that are licensed to Licensee under
this Agreement, including, but not limited to, any related components
purchased or provided with the Software, Documentation, and any maintenance
releases thereto. The term "Software" includes the Open Source Software
except where the context or this Agreement indicates otherwise.
1.3 "Software License Key" means a valid license key issued to Licensee to
activate and use the Software.
1.4 "Open Source Software" means various software components including open
source software components that may be part of the Software (as further
described in Section 2.1).
2. GENERAL USE
2.1 Open Source Software and/or Components. Portions of the Software
provided to Licensee contain Open Source Software or publicly available
content under separate license and copyright requirements which can be found
within the file ACKNOWLEDGEMENTS.txt in the Software distribution
archive. Nothing in this Agreement limits an end user's rights under, or
grants the Licensee rights that supersede, the terms of any applicable Open
Source Software license agreement.
3. GRANT OF LICENSE
Upon payment of the fees applicable under this Agreement, Licensor hereby
grants to Licensee a non-exclusive, non-transferable license to use the
Software and Documentation, for internal purposes, for the period of time
for which Licensee has paid the fees, subject to the following terms:
For each Software license key that Licensee purchases, Licensee may: (i) use
the Software on any computer in use by the Licensee; (ii) only use the
Software for that number of users permitted by the Software License Key; and
(iii) copy the Software for back-up and archival purposes, provided any copy
must contain all of the original Software's proprietary notices.
The Software is "in use" on a computer when it is loaded into temporary
memory or installed in permanent memory (Hard Drive, CD-ROM or other storage
device). Licensee agrees to use Licensee's best efforts to prevent and
protect the contents of the Software and Documentation from unauthorized use
or disclosure. Licensee agrees to only install a Software License Key
obtained directly from Licensor.
Licensee is responsible for ensuring that all individuals who access the
Software through Licensee are familiar with the terms of this Agreement and
that such individuals use the Software in compliance with these terms.
In order to help Licensor improve its products, the Software may collect
usage statistics. This does not include any data about programs being
recorded by Licensee. Use of this license is subject to the terms of
Licensor's Privacy Policy available at
https://undo.io/privacy-policy/#product.
4. LICENSE RESTRICTIONS
4.1 Licensee may not: (i) permit other individuals to use the Software or
Documentation except as expressly provided in this Agreement; (ii) modify,
translate, reverse engineer, decompile, disassemble (except to the extent
that this restriction is expressly prohibited by law) or create derivative
works based upon the Software or Documentation; (iii) copy the Software or
Documentation (except for back-up or archival purposes); (iv) rent, lease,
transfer, or otherwise grant rights to the Software or Documentation except
to the extent expressly permitted under this Agreement; or (v) remove any
proprietary notices or labels on the Software or Documentation. In addition
to, and without limiting the foregoing, Licensee may not break out of the
virtual machine console menu or gain access to the shell via any other means
in order to execute commands from the command line.
4.2 Export Restrictions. Licensee represents that it is not a national or
resident of any country subject to U.S. export restrictions. Licensee agree
that it will not export or re-export, or allow the export or re-export of,
the Software or any technology or information contained therein, or any
direct product thereof, to any country, person, entity or end user subject
to U.S. export restrictions. Licensee represents that neither the
U.S. Bureau of Export Administration nor any other federal agency has
suspended, revoked or denied Licensee's export privileges. Licensee agrees
to comply with all applicable export laws, restrictions, and regulations of
any United States or foreign agency or authority.
4.3 Compliance with Applicable Laws. Without limiting anything in Section
4.2, Licensee agrees that it will only use the Software and Documentation in
a manner that complies with all applicable laws in the jurisdictions in
which Licensee will use the Software and Documentation, including, but not
limited to, applicable restrictions concerning copyright and other
intellectual property rights.
5. RIGHTS, TITLE, AND INTEREST TO INTELLECTUAL PROPERTY
5.1 Except for the license conveyed herein, all rights, title, and interest
in and to the Software, Documentation, and corresponding intellectual
property shall remain in Licensor or its suppliers or are publicly
available. The Software and Documentation are protected by the copyright and
intellectual property laws of England and Wales and international copyright
and intellectual property laws and treaties. All rights not expressly
granted under this Agreement are reserved by Licensor, its suppliers, or
third parties.
6. LIMITED WARRANTIES; EXCLUSIONS
Licensor warrants to Licensee that for a period of thirty (30) days
following delivery of the Software to Licensee that the Software will
perform substantially in conformance with the Documentation. Licensor does
not warrant that the Software will meet all of Licensee's requirements or
that the use of the Software will be uninterrupted or error-free. The
foregoing warranty applies only to failures in operation of the Software
that are reproducible in standalone form and does not apply to: (i) a
failure by Licensee to operate the Software within the systems requirements
provided for the Software or Licensee's use of the Software in combination
with other products not provided or expressly approved by Licensor; (ii)
Software that is modified or altered by Licensee or any third party that is
not authorized, in writing, by Licensor; (iii) Software that is operated in
violation of this Agreement or other than in accordance with the
Documentation; (iv) failures that are caused by other software or hardware
products; or (v) Licensee's failure or refusal to implement maintenance
releases. To the maximum extent permitted under applicable law, as Licensor
and its supplier's entire liability, and as Licensee's exclusive remedy for
any breach of the foregoing warranty, Licensor will, at its sole option and
expense, promptly repair or replace any Software that fails to meet this
limited warranty or, if Licensor is unable to repair or replace the
Software, terminate the license and refund to Licensee a pro-rated portion
of the applicable license fees for the period following termination, which
shall be paid upon return of the nonconforming item to Licensor. The
warranty is void if failure of the Software has resulted from accident,
abuse, or misapplication. Any replacement Software will be warranted for 30
days.
EXCEPT AS EXPRESSLY STATED IN THIS SECTION, THE SOFTWARE IS LICENSED "AS IS"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND
FITNESS FOR A PARTICULAR PURPOSE.
7. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LICENSOR
BE LIABLE TO LICENSEE, IN THE AGGREGATE, FOR MORE THAN THE AMOUNT OF LICENSE
FEES THAT LICENSEE HAS PAID TO LICENSOR IN THE PRECEDING SIX (6) MONTHS OR
BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS, BUSINESS
INTERRUPTION, LOSS OF DATA, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES, ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF
LICENSOR HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS
OF THE THEORY OF LIABILITY. THIS PARAGRAPH DOES NOT LIMIT LIABILITY FOR
BODILY INJURY OR DEATH AS A RESULT OF LICENSOR'S NEGLIGENCE TO THE EXTENT
SUCH LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
8. IP INDEMNITY
Licensor shall defend Licensee against any third party claim that Licensee's
use of the Software in accordance with the terms of this Agreement infringes
any U.K. copyright, trademark or patent, and Licensor will indemnify
Licensee against damages awarded on any such claim, provided that Licensor
is promptly notified of any such claim and given reasonable assistance (at
Licensor's expense) with, and sole control over, the defense and all
negotiations for a settlement or compromise. Failure to so notify Licensor
shall not relieve Licensor of its obligation to indemnify Licensee except to
the extent such failure to notify shall have materially impaired Licensor's
ability to defend against the claim. Licensor will not be responsible for
any settlement it does not approve in writing. In the event that Licensee's
use of the Software is determined to infringe any third party's intellectual
property rights, Licensor will, at its option, and at no cost to Licensee,
either (a) procure a license enabling Licensee to continue to use the
Software, (b) replace the Software with substantially equivalent software,
or (c) terminate this Agreement and refund a pro-rated portion of the fee
paid by Licensee hereunder for the period following termination, which shall
be paid upon return of the Software to Licensor. The obligations of Licensor
under this Section 8 do not apply with respect to Software or portions or
components thereof (1) that are modified or altered by Licensee or any third
party that is not authorized, in writing, by Licensor, (2) that are combined
with other products, processes or materials to the extent that the alleged
infringement is based on such combination, (3) to the extent that Licensee
continued allegedly infringing activity after being notified thereof or of
the availability of maintenance releases or other modifications that would
have avoided the alleged infringement, or (4) where Licensee uses the
Software in violation of this Agreement or other than in accordance with the
Documentation. This Section sets forth Licensee's sole and exclusive remedy
and Licensor's sole obligation with respect to claims of infringement.
9. LICENSEE'S INDEMNITY
Licensee is responsible for the consequences of its use of the Software.
Licensee agrees to defend, indemnify and hold harmless Licensor, and any of
its directors, officers, employees, affiliates, suppliers, resellers or
agents, from and against any and all losses, damages, liabilities, costs and
other expenses (including reasonable attorneys' fees) based on any claim
brought by a third party, arising from Licensee's use or modification of the
Software except to the extent Licensor is required to indemnify Licensee
under Section 8, provided that Licensee is promptly notified of any and all
such claims and given reasonable assistance (at Licensee's expense) with,
and sole control over, the defense and all negotiations for a settlement or
compromise. Failure to so notify Licensee shall not relieve Licensee of its
obligation to indemnify Licensor except to the extent such failure to notify
shall have materially impaired Licensee's ability to defend against the
claim. Licensee will not be responsible for any settlement it does not
approve in writing.
10. CONFIDENTIALITY
Licensee will treat the Software as a trade secret and proprietary
information belonging to Licensor that is being made available to Licensee
in confidence. Licensee agrees to treat the Software with at least the same
care as it treats its own highly confidential or proprietary information,
but not less than reasonable care. Licensor will not use any information
provided by Licensee that is marked confidential or that a reasonable person
would presume is confidential for any purpose other than to provide the
Software and Maintenance under this Agreement. Further, Licensor will
restrict disclosure of such confidential information to employees or
contractors of Licensor who have a need to know such information for
purposes of this Agreement.
11. SUPPORT AND MAINTENANCE TERMS AND CONDITIONS
11.1 Maintenance Services. Licensor agrees to provide to Licensee, during
the validity of the license and term of this Agreement, support and
maintenance (collectively "Maintenance") as follows:
11.2 Support. Licensor will provide email and online support to Licensee
for current versions of the Software. Licensee agrees to provide adequate
information to Licensor to assist in the investigation and to confirm that
any problems have been resolved. Licensor does not provide guaranteed
response time but will make good faith effort to answer emails and online
support tickets within forty-eight (48) hours or less during weekdays,
excluding holidays.
11.3 Maintenance. Licensor will supply, at no additional charge, any
improvements, upgrades, or modifications to the Software that Licensor makes
generally available. Any such improvements, upgrades, or modifications shall
become part of the Software for all purposes of this Agreement. Licensee
acknowledges and agrees that the Maintenance to be provided by Licensor
hereunder is limited to the most current version of the Software.
11.4 Exclusions. Licensor's obligation to provide Support is contingent upon
proper use of the Software and full compliance with this Agreement.
Moreover, Licensor shall be under no obligation to provide Support should
such services be required due to (a) failure to operate the Software within
the systems requirements provided for the Software or use of the Software in
combination with other products not provided or expressly approved by
Licensor (b) any modification or attempted modification of the Software by
Licensee or any third party that is not authorized, in writing, by Licensor
(c) Licensee's failure or refusal to implement maintenance releases(d)
Software that is operated in violation of this Agreement or other than in
accordance with the Documentation or Licensor's written instructions, or (e)
failures that are caused by other software or hardware products.
12. TERMINATION
Licensor may terminate this Agreement, including the license hereunder, if
Licensee fails to comply with any of its terms and does not cure the same,
if curable, within 10 days after receiving written notice thereof. Without
limiting the foregoing, Licensee's license under this Agreement shall
automatically terminate without further action required on the part of
Licensor if Licensee uses the Software outside of the scope of its license
or violates its confidentiality obligations.
13. MISCELLANEOUS
If any provision of this Agreement is held to be unenforceable, that shall
not affect the enforceability of the remaining provisions, and such
provision shall be limited or eliminated to the minimum extent necessary so
that this Agreement shall otherwise remain in full force and effect while
most nearly adhering to the intent expressed herein. This Agreement shall be
governed by the laws of England and Wales, without regard to any conflict of
laws provisions, except that the United Nations Convention on the
International Sale of Goods shall not apply. Licensee hereby consents to
jurisdiction of the courts of Cambridge, England. Licensee may not assign,
sublicense or otherwise transfer this Agreement or any of its rights
hereunder without Licensor's prior written consent. The provisions of
Sections 5, 7, 8, 9 and 10 shall survive the expiration or termination of
this Agreement.
14. COMPLETE AGREEMENT
This Agreement constitutes the entire agreement between the Parties and
supersedes all prior or contemporaneous communications, agreements and
understandings, written or oral, with respect to the subject matter hereof
including without limitation any purchase order issued in connection with
this Agreement unless otherwise expressly agreed by Licensor in such
purchase order or other written document. No waiver shall be enforceable
against Licensor unless it is in a writing signed by Licensor.
Notwithstanding the foregoing, if the parties have entered into a mutually
signed agreement for the use of the Software, then such mutually signed
agreement shall govern to the extent of any conflict with the terms and
conditions of this Agreement.